Reverse Logistics Solutions that works for you
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Serving with pride for 30 years

We are right on when it comes to Reverse Logistics Solutions

Electronic Payment Terminals

Oil & Gas, Hospitality & Retail

We manage hardware Advance Exchange & Depot Repairs (AED) for leading global companies in electronic consumer transactions as applied in forecourt merchandizing and the payment card industry.

Our support extends to warranty and stock management of our clients’ assets, EOSL & Advance repairs as well as key loading and initialization.

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Comprehensive ICT Asset Management & Help Desk

Financial Institutions & Corporations

An exclusive product which includes on-site preventive & remedial services, IMAC, helpdesk, provision of support center personnel, and BCP facilities.

We provide nationwide coverage for this service in Malaysia.

Our services are tailored to suit every requirement of our clients and supported by specifically assigned Chungco personnel.

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ICT Hardware Warranty Service

Original Design Manufacturers & Original Equipment Manufacturers

We combine Volume Depot Repair & Return, Refurbish (like new), Warranty Verification, RMA, and Asset management to provide a total service solution for recognized ICT ODMs & OEMs.

Client products that we service include high-end ultra-short-throw projectors and large format displays used in medical & diagnostics applications.

This service also extends to large volume screening and ECN’s at our depots and off-site locations.

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OUR SERVICES


Depot Repair

  • Repair & Return
  • Refurbish (like new)
  • EOSL & Advance Repair
  • ECN/ECO
  • Rollout Staging

Onsite Repair

  • Preventive Maintenance
  • Remedial (Break-fix)
  • Helpdesk & Support Centers



Warranty Services

  • RMA Management
  • Warranty verifications
  • Return To Vendor (3rd party claims)


Asset Management

  • Advance Exchange
  • Inventory Planning & Re-Ordering
  • EOL Disposal



Volume Rework
(Depot & Onsite)

  • ECN/ECO
  • Screening & Recovery
  • Kitting

IMAC Onsite

  • Applications Upgrade
  • Hardware Refresh
  • Product Rollouts

Logistics

  • Warehouse Facilities & WMS
  • Regional & International Freight
  • Trade Facilitation
  • Local Transportation

OUR CLIENTS

WE BELIEVE IN LONG TERM RELATIONSHIPS

Our company’s reputation for service excellence is benchmarked by the trust that our clients place in us and is validated by their continued patronage.

Chungco Technology embraces change as a constant and welcomes new challenges to provide best outcomes and a total client experience of international standard.

ABOUT US

WHO WE ARE

Chungco Technology was established in Singapore & Malaysia 30 years ago to provide exclusive on-site preventive and remedial IT hardware services to select institutions and corporations in those two countries.

It has since evolved to a full fledged and ISO 9001: 2008 accredited Reverse Logistics Solutions Provider serving the ASPAC region.

Chungco Technology’s flagship facility is located in Malaysia. Its secured 15,000+ sq ft depot is equipped with the latest ICT diagnostic & repair instruments, staffed by an experienced and motivated team of 70 repair, client service, helpdesk, R&D, and logistics personnel.


LET’S START BUILDING
A RELATIONSHIP

Chungco Technology Sdn Bhd

Suite 3-03 3rd Floor Bangunan BKA
Jalan Astaka U8/84, Seksyen U8
40150 Shah Alam, Selangor, Malaysia

+60-3-7847-5755

+60-3-7847-6575

info@chungcotechnology.com.sg